Thank you for visiting quoqua.com. At Quoqua, we are committed to providing you with quality products and services. If you are not satisfied with your purchase, we offer the following refund policy:

Refund Request Time

You can request a refund within 30 days of purchase. If you would like to request a refund, please make sure to submit your request within this time frame.

Eligibility for Refund

Refund requests must meet the following conditions:

The product is unused and in its original packaging.

Provide valid proof of purchase (such as order number or receipt).
Refund requests must be submitted through the official website.
Refund Process

Once we receive your refund request, we will review it within 5 business days. Once approved, the refund will be processed through the original payment method, and the time it takes to arrive may vary depending on the bank or payment platform.

Special Cases

If your product is defective or damaged, please contact our customer service team, you may be entitled to a replacement or refund.

We thank you for choosing quoqua.com and look forward to serving you better!